Client Support
Answers to the questions shoppers most often ask — about quotes, policies, accounts, and your data.
Updated May 21, 2026
- Carrier-specific policy issues: call the carrier directly (number on dec page) — they handle changes faster.
- Data / privacy issues: privacy@insurances-quote.com, or use the Do-Not-Sell link.
- Don't send SSN, full DOB, or license number via email.
Have a policy issue?
If you bound a policy through us, the fastest path for changes is to call the carrier directly — their number is on your declarations page. They can handle billing, declarations, claims, and policy changes faster than we can.
For account or quote issues that aren’t carrier-specific, email support@insurances-quote.com. Please don’t send sensitive information (SSN, full birthdate, license number) via email.
Getting help quickly
- 1Identify carrier
Find your declarations page (PDF emailed at bind).
- 2Carrier 1-800
Number is on dec page — fastest for policy changes.
- 3Email us for non-carrier
support@insurances-quote.com — same business day.
- 4Privacy issues
Use Do-Not-Sell link, or privacy@insurances-quote.com.
- 5New quote
Hit "Compare quotes" — re-shop takes 2 min.
Frequently asked questions
I got a quote — how do I bind the policy?
How do I cancel my old policy after I switch?
How do I opt out of having my data sold?
How do I update my contact information?
I never heard back from an agent.
I got a quote but the carrier increased the rate at bind.
Find Cheap Car Insurance
Insurances Quote partners with 120+ top auto insurers
Find Cheap Car Insurance
Insurances Quote partners with 120+ top auto insurers
Advertiser Disclosure
Insurances Quote is an independent insurance marketplace. We are paid by carriers when shoppers switch to a policy we’ve helped match — never by the shopper. We don’t resell your lead data to third-party buyers, and the carrier rankings on this page reflect our composite quality score (35% claims, 30% price, 20% service, 15% digital tools), not paid placement.